Request to Join a Team

Overview

Non-members of a team can proactively request to join a team rather than waiting for a manager or admin to add them first. This feature can be enabled upon request; contact your CSM for more information. 

Request to Join a Team

  1. Navigate to the Teams page either through a direct link that’s been provided to you, or by searching for the team page.
    Note: Hidden teams will not appear in search.

  2. Click Request to join team. 
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  3. (Optional) Write a message along with your request in regards to joining the team.
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  4. Click Request to join team. 
  5. You’ll then see “Request to join team” turns into “Pending request”.  
  6. You’ll receive an email noting whether your request was approved or denied by the team manager or admin. 

Managers: Approve or Deny Requests 

Managers will receive an email notification and an in-app notification when someone requests to join their team. There will also be a Member Request queue on the Teams Page.
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  1. Navigate to the Teams page and then click Member Requests, or click Review member request in email notification.
  2. Select either Approve or Deny for each request, or select the check boxes of multiple requests and approve or deny in bulk.
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Admins: Approve or Deny Requests

Admins also have a Member Request queue to approve requests on behalf of a Manager. 

  1. Navigate to Admin Tools
  2. Click Team Member Requests
  3. Select either Approve or Deny for each request, or select the check boxes of multiple requests and approve or deny in bulk.
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