The Feedback Analytics Report gives you deep visibility into how feedback is shared across your organization, and helps you see where feedback is happening—and where it isn’t.

By understanding visibility, context, and platform adoption, you can foster more meaningful conversations, coach more effectively, and build a stronger feedback culture across your teams. If you're new to Feedback in WorkBoard, learn more here.

With this report, you can:

• See how many people gave or received feedback over time

• Understand the transparency and context of each feedback interaction

• Track adoption of tools like Feedback Helper and Impact Summaries

• Drill down to individual-level activity for feedback statistics

Who is this report for?

This report is built for:

• CHROs

• HR Business Partners (HRBPs)

• People Analytics teams

• L2+ Leaders focused on team engagement and feedback practices

Permissions:
Permission must be granted to access this report. You can see the steps here.

How to Use the Report

1. Apply filters to scope your view

At the top of the report, you’ll find two filters that apply across all data:

• Leader: Select a sub-org reporting up to a specific leader

• Date range: Defaults to the last 90 days, but you can adjust this to fit your analysis window

These filters shape both the summary and the detailed drilldowns below.

2. Review feedback engagement summary

At the top of the report, a summary banner gives you key metrics at a glance:

• People: Total individuals in scope in the selected org

• Managers: Number of people managers in the selected org

• Avg. headcount per manager

• Managers using Feedback Helper

• Managers using Impact Summaries

Definition:
This snapshot helps you understand how widespread feedback activity is—and how actively managers are using coaching tools to support their teams.

3. Analyze feedback behaviors

This section gives you a breakdown of how feedback is shared, and how transparent it is.

Feedback Context

• Associated with action: Feedback tied to specific goals or work

• Unassociated: Feedback not linked to specific work

Transparency

• Everyone: Shared openly with full transparency

• Visible to Manager: Shared with the employee’s manager

• Private: Only visible to the sender and receiver

These charts help you evaluate both the volume and the quality of feedback being exchanged. More visible and action-linked feedback often supports better coaching outcomes.

4. Explore detailed feedback activity

Click Explore by People to drill down into individual activity. This helps you identify coaching opportunities or patterns across the organization at a user level.

At the top of the report, you’ll find two filters that apply across all data:

• Leader: Select a sub-org reporting up to a specific leader

• Date range: Defaults to the last 90 days, but you can adjust this to fit your analysis window

You’ll see the following columns:

Key Behaviors to Know

• Only feedback submitted in WorkBoard is counted

• Feedback Helper indicates when AI was used to structure or improve feedback.

• Transparency levels Feedback to a specific person submitted in WorkBoard can have the following visibility:

  • Everyone

  • Manager-visible - only the individual and their manager can see the Feedback

  • Private- only the specific individual can see the Feedback

Use these insights to take action: Recognize great coaching behavior, identify where to provide support, and make feedback a consistent driver of growth.